Can I pause/ cancel my membership?
All though we hate to see you go, you pause or cancel yourself OR you can send an email to…. With your first name, last name, and email and let us know if you’d like to pause or cancel your membership? Disclaimer: A paused account will resume after 2 months.
I paused my membership, but I am ready to start again, what do I do?
We are more than happy to get you up and running again. Simply send an email to…. With your first name, last name, and email.
Will I receive a refund if I cancel my membership?
Unfortunately, we have a no refund policy. However, you will have access to your client portal until the date of cancellation.
Where can I fill out the questionnaire?
Once you choose your membership and are subscribed, you will receive a text/ email with a link to where you can schedule your consultations.
What if I want something different for the month?
You are more than welcome to schedule a consultation each month (time may vary based on membership) if you have
Does this subscription include other services that are offered (ex: photoshoot styling, branding, creative direction, etc)
Our normal services are not included in the subscriptions. However, all subscribed members receive 10% off of any service you choose outside of the subscription.